The  purpose  of the Value Added Selling Techniques Program is to  improve  the participants'  ability  to  sell the  products  and  services  of the organization , where the product offerings are similar to those of the competition.  The underlying assumption of the program is that no matter what experience a person may have, no matter how good a professional they already are, they can learn to sell the products and services of the organization, more professionally.

Benefits of attending

• Individual areas of concerns are identified
• Participants will be equipped with different selling techniques
• Participants will learn how to build and foster customer relationship
• How to handle queries and complaints will be taught

Program Contents

• principles of selling, fundamental skills
• opening and concluding a call, professionally
• uncovering in-depth information about needs
• how to handle objections, questions, mistakes
• anticipating issues, being proactive
• getting the business, closing a deal
• being a Consultant to your customer
• a professional vocabulary
• body language, basic business etiquette
• professional grooming – (optional-can be added) Duration-one day

Program Duration- Two days

Who should attend- Sales Team

Program Methodology- The program relies heavily on Role Plays, Group Work, Exercises - Individually and Groups, Lecturettes and case Studies