It encompasses aspects of business etiquette salespeople should be aware of, and demonstrates ways to handle common awkward situations. Participants will also be given inputs regarding business attire, grooming, posture, etc.
Benefits of attending
As a result of this program, participants will
- learn and practice new selling skills and behavior patterns while building on existing skills
- develop ways to handle the challenges selling while building a relationship of trust
- focus on the importance of handling external and internal customers with excellence
- develop a personalized Action Plan for continued improvement and growth
Program Content
- Pre program activity- current skill level assessment
- Goal setting
- Dressing for success
- Body language
- Developing one’s own style statement
Program Duration- One day
Who should attend- Entry and middle level
Methodology-The program uses behavior modeling as the central instructional method. Since this is program seeks to build on current skill levels and grow them to enhanced level, the program relies heavily on role plays , group Work, individual and group exercises, video examples - professionally recorded tapes which are used for discussion as models and processed for exercises, lecturettes and case studies.
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