This program develops the participants' unique professional style to empower them to present themselves with greater confidence, authority and effectiveness. This program is suitable for people who meet clients of the organization professionally and in a social context. It is particularly useful for employees who are expected to reflect the social and cultural expectations of their Organization and their Clients.
Benefits of attending
- The personal competence will grow tremendously and the participants will be able to derive long lasting benefits by developing their own “personal action plans.
- Participants will learn to handle eating implements and beverages.
- Will learn visitor etiquette and practice conversation skills.
- Will be able to track the whole shift in their “persona”.
- Organizations will gain from the latent potential released, and individuals will find very real benefits in their professional relationships -- with colleagues and clients.
Program Contents
The following areas will be covered during the program. The depth will vary with the needs of each group and their experience levels.
- A professional image - Attire for professional situations
- Formula for professional dressing
- Basic wardrobe - a starter kit
- Grooming checklist
- Maintaining your wardrobe, personal hygiene, speed dressing, dressing for occasions going beyond grooming – fitness, etc.
- Professional etiquette and manners
- Business etiquette and manners
- Business entertaining (can be generic or client -specific)
- Handling awkward social situations
Program Duration: One and a half day – Two days
Who should attend- Executive irrespective of their levels
Methodology
The program uses behavior modification and relies on a group of specific theorems for making decisions regarding etiquette and grooming. This empowers participants with the confidence to face situations in the future that may not have been specifically covered during the program. The sessions are very interactive and video material is used as well as demonstrations and role plays / live situations. The techniques used are: self evaluation, discussions and group interaction, demonstrations, simulations, exercises, games, videotaped examples and video recordings of group activity and individual feedback from the Trainer. |
